Shipping & Returns


Lead Time

Biome hardware products are made to order and generally deliver 6-8 weeks from purchase date. At certain times inventory allows for faster delivery times, and a Biome team member will reach out using the contact information provided at time of purchase.

Plant Selection

During purchase, a Biome team member will manage plant selection to ensure the right life is going to your space.

Shipping Domestic

Biome ships in two packages: (1) hardware and (2) greenware. Hardware arrives before greenware to allow for installation time. 

Shipping International

At this time Biome does not ship internationally. 


You have 14 calendar days to return an item from the date you received it.